Dear hosts in need!
I have been working for Superhosts for 7 years now (after having been a Superhost myself for many years). I have have had to deal with a whole variety of situations.
From lost keys to broken or stolen property, from blackmail to extortion.
From guests not showing up to not leaving to being extremely dissatisfied.
It happens. And at some point, every host will deal with a tricky situation.
There are different ways to solve each one. Even if Airbnb themselves cannot help you.
97% of which can be solved with communication. That is where I come in.
So however big or small you consider your current issue, please don’t hesitate to get in touch.
I am looking forward to hearing from you!